You always wanted to know Santa’s secrets, right? Santa is totally stretched to the limit! People are always expecting him to do the impossible and, for the most, he does. But he also manages and leads a large and diverse organization. Being Santa is a business, after all! Sometimes the reindeer under-perform or, like Prancer did, pulled the plug, retired, and moved to Florida. That left Santa with a huge labor shortfall while, at the same time, the number of households requiring delivery jumped 17%. It is not easy being Santa Claus, but he loves what he does!